OPEN AIR CINEMA FAQS

OPEN AIR CINEMA FAQS

OPEN AIR CINEMA FAQS

Q. HOW WILL I RECEIVE MY TICKET?

A. This depends on how you choose to book – you can opt to print your ticket at home, request a physical ticket that is posted to you by second class post or alternatively you can collect your ticket from the Welcome Centre at The Piece Hall. Please make sure you bring your ticket to the event as this will be required for entry.

 

Q. WHAT TIME DO GATES OPEN?

A. Gates open at 7.30pm, films start at sunset.

 

Q. CAN I BRING FOOD AND DRINK?

A. Outside food and drink is not permitted to this event. Throughout the weekend, we will have pop-up food and drink traders available on-site.

 

Q. WHAT’S A PREMIUM TICKET?

A. A Premium Ticket gives you a reserved deck chair in prime position of the screen.

 

Q. WHAT IS THE AGE FOR A CHILD TICKET?

A. A child ticket is available for children between 2 years and up to 16 years of age. 17 years plus must purchase an adult ticket. For PG rated films, children under 2 years are permitted, please select an infant ticket when booking as each person must have a valid ticket. If purchasing a Premium deck chair seat each must have a valid ticket, babies in arms are not permitted in the Premium deck chair area.

 

Q. MY CHILD DOESN’T QUITE MEET THE AGE RATING, CAN THEY STILL ATTEND?

A. All film classification decisions are based on the British Board of Film Classifications (BBFC) and therefore must be adhered to. Entry will not be permitted for anyone who does not meet the age requirements. In this instance, no refund or exchange will be given for tickets that have been purchased for anyone not meeting the minimum age requirement.

 

Q. WHAT IS A FAMILY TICKET?

A. A family ticket is for 2 adults and 2 children (up to 16 years of age). Before purchasing a family ticket please adhere to the age guidance for the film you wish to attend.

 

Q. WHAT IS A MEMBER TICKET?

A. A member ticket is for members of The Piece Hall Trust. Members can purchase 1 additional ticket for a guest. When purchasing a member ticket, membership card must be presented with the ticket on the gate. 

 

Q. CAN I BRING SOMETHING TO SIT ON?

A. Yes, by all means feel free to bring a folding camping chair or blanket to sit on. Please note, we will not allow inflatable furniture for these events and reserve the right to restrict unsuitable items.  You will be able to sit anywhere in the courtyard except in front of our premium seats but the balcony will be closed.

 

Q. CAN I SMOKE AT THE SCREENING?

A. The Piece Hall operates a no smoking policy. If you wish to smoke at an event, you will be kindly asked to leave the site and will be readmitted once you are finished.

 

Q. CAN I BRING A DOG TO THE SCREENING?

A. Dogs are not permitted into this event. Guide dogs are welcome.

 

Q. WILL THERE BE TOILET FACILITIES AT THE SCREENING?

A. Yes, all of our screenings have toilet facilities, including accessible facilities.

 

Q. WILL THERE BE FOOD AND DRINK AVAILABLE AT THE SCREENING?

A. Yes – we have a number of food and drink pop ups at the events alongside our resident bars, restaurants and cafes.

 

Q. IS THERE WHEELCHAIR ACCESS?

A. Yes, the courtyard is accessible for wheelchair users and disabled patrons. A limited number of carer tickets are available on request, please contact the Welcome Centre to request a carer ticket.

 

Q. WILL THERE BE SUBTITLES?

A. Not as standard, but if we have a large group coming that requires subtitles, please let us know and we will see what we can do.

 

Q. WHAT HAPPENS IF IT RAINS?

A. The event is open air and the audience area is not covered. The event will go ahead in the event of bad weather – come rain or come shine, so please come prepared. Screenings will only be cancelled if the weather conditions present a danger at screening time. Patrons accept the risk that weather they consider unsatisfactory may occur on a screening night, and acknowledge that tickets will not be exchanged or refunded unless a screening is cancelled by The Piece Hall. In the unlikely event that a screening is cancelled, we will aim to give as much notice as possible, so please keep an eye out for information on the website and social media.

Supported by
The Piece Hall heritage regeneration project is also supported by Garfield Weston Foundation and The Wolfson Foundation.
The Piece Hall is independently managed by The Piece Hall Trust, a registered charity, number 1156948. Registered in England and Wales, number 08906735.
Designed and developed by COAL/FACE © Copyright The Piece Hall Trust 2019